Resident Portal

Fast access to rent, repairs, and policies—organized with calm clarity so you can get on with your day.

Do First

Essential actions

Three primary links—bordered, minimal, and quick to scan.

Questions about access? Email contact@frontierpeakmanagement.com. Include your full name and property address for faster help.

Maintenance

Before you submit

A few quick checks can resolve many issues immediately and help us route your request accurately.

Water

  • Confirm valves under the sink/toilet are fully open.
  • If there is a leak, place a container/towel to contain water and note the source.
  • No hot water? Note the water heater location and any error lights.

Power

  • Test a second outlet with a known working device.
  • Reset GFCI outlets in kitchen, bath, garage, or exterior.
  • Check breaker panel for any tripped breakers; reset once if safe.

HVAC

  • Replace/clean the air filter if it’s visibly dirty.
  • Verify thermostat mode (heat/cool) and batteries.
  • Note any error code on the thermostat or unit.

Appliances

  • Dishwasher: run rinse cycle and clean the filter screen.
  • Range: test another burner; confirm gas valve is open (gas units).
  • Laundry: clean lint screen and check supply hoses.
Resources

Living essentials

Quick references to reduce friction and keep the building running smoothly.

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Utilities

Provider list, account setup tips, and meter locations at your property. Includes guidance for power, gas, water, and internet onboarding.

View Utilities
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Parking

Assigned spots, guest parking windows, and snow removal routes. Learn how to request a permit or report an unauthorized vehicle.

View Parking Rules
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Waste

Pickup schedules, recycling sorting basics, and bulky item guidelines to avoid service fees and keep common areas tidy.

See Schedule
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Pets

Registration, deposits, and community expectations for common areas. Includes service and assistance animal process.

Pet Policy
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Moves

Move-in/out timelines, elevator reservations (if applicable), and key return steps. Download the cleaning checklist before you start.

Get Checklist
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Notices

How we post official communications, where to find digital copies, and how to update your email for time-sensitive alerts.

How We Communicate
Clarity

Resident FAQs

Short answers to the most common questions we receive from residents.

How do I set up rent autopay?

Log in to the resident portal and choose Autopay under Payments. Select your bank account, set the withdrawal date, and confirm. You’ll receive a confirmation email when Autopay activates.

Can I be present for maintenance?

Yes. In your request, note your preferred 2–3 hour window. If you can’t be home, grant permission to enter and we’ll coordinate directly with a vetted vendor.

What if my refrigerator stops cooling?

Submit an Urgent request. Keep the door closed as much as possible, move perishables to a cooler if available, and include the brand/model so we can pre-stage parts.

How do I add a roommate?

All adult occupants must be screened and added to the lease. Email us with the applicant’s name and we’ll send the application link and next steps.

Where do I find my community policies?

Policies live under Compliance → Resident Policies. They include quiet hours, smoking rules, parking, waste, and pet guidelines. Your lease may include additional property-specific terms.

How do I update my contact info?

Update your email and mailing address in the resident portal under Profile. For legal notices, also email us to confirm the change has been recorded.

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Address

30 N Gould St Ste N, Sheridan, 82801, WY, USA

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Access

Include your unit number and permission-to-enter preferences in any maintenance request to avoid rescheduling.

Need a hand?

We’re here to help

If you can’t find what you need above, send us a note and we’ll get you sorted.

Contact Frontier Peak